Purpose, Mission and Values - Platform - the Intermediary Mortgage Lender of Britannia.

We operate on the basis of our Purpose, our Mission, and our Values.

Our Purpose
“Working together to help our intermediaries achieve their customers financial aspirations”

Our Mission
“Our Mission is to be the intermediaries' favourite lender”

Our Mission forms part of our overall Vision which is about people. We seek to work in partnership with our customers, creating value and building loyalty. Our staff are proud of what they do, committed to growing the business and living the Platform Values.

Our Values
We share the same values as our parent company, the Britannia Building Society as they form the heart of our Business, everyday, everywhere...

• Putting our customers first
• Being easy to do business with
• Being excellent at communications
• Taking personal responsibility
• Striving to be faster, cheaper, better

Platform Home Loans Limited Registered in England & Wales Number 2334606. Registered Address: Exchange Tower 2 Harbour Exchange Square London E14 9FR. Platform is the trading name of Platform Home Loans Limited (FSA No. 303337) and of Platform Funding Limited (FSA No. 303387), both authorised and regulated by the Financial Services Authority

Telephone calls may be monitored. *BT landline calls to 0845 numbers will be charged at up to 4p per minute at all times. A call set up fee of 3p per call applies to calls from residential lines. Mobile and other providers’ charges may vary.