About us

Want to find out more about us?  Use the links below to find out who we are, what we do, our strategy and values.

Company profile >

Platform is the intermediary lender of The Co-operative Bank p.l.c. Launched in February 2003, the company was created from the merger of Platform Home Loans and Verso, both Britannia subsidiaries.

Following the merger of Britannia and The Co-operative Bank on 1 August 2009, Platform now benefits from being part of a bigger organisation whose vision is to be the UK's most admired financial services business.

Our pledges to you >

At Platform we are determined to listen and support the intermediary market place. It's not just an idle boast; it's a practical business decision in response to some of the most turbulent years the market has ever seen.

 

Quite simply, we listened to what you thought was important and wanted from lenders, and then we developed our pledges.

 

Awards >

We are proud to have won many industry awards including the Your Mortgage Best Intermediary Mortgage Lender for the fifth year running.

 

Treating Customers Fairly >

Treating Customers Fairly (TCF) is one of the 11 principles set by the Financial Services Authority (FSA) to ensure fair treatment of customers, by improving standards across the financial industry.

 

At Platform our customers have always been a top priority.  We have already made good progress and we continue to look for opportunities to further embed TCF within the organisation.

 

 

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Link to calculators page

Link to our pledges page

Link to lending policy page

Link to service standards page