Company profile
Here you will find information about
Platform's history, strategy and culture and values.
History
Platform is the intermediary lender of
The Co-operative Bank
p.l.c >. Launched in February 2003, the
company was created from the merger of Platform Home Loans and
Verso, both Britannia subsidiaries. Following the merger of
Britannia and The Co-operative Financial Services on 1 August 2009,
Platform now benefits from being part of a bigger organisation
whose vision is to be the UK's most admired financial services
business.
Strategy
As the intermediary lender of The Co-operative
Bank p.l.c, we offer a service for intermediaries that
includes the reassurance of strength and security.
Our product range offers a selection of
products from Mainstream to Specialist such as Buy to Let. This
means that we can meet the needs of a wide variety of borrowers,
whatever their aims and circumstances. We help our intermediary
customers find the right mortgage from our product range with just
one application using a cascade underwriting facility. If a case
fails from a credit perspective, the mortgage application can be
moved down the credit scale, and offered on our Specialist range of
products.
For more information on our range of products,
please click here >
Platform is on the mortgage panel of a number
of major insurance companies, broker networks and estate agency
chains and our products are distributed through mortgage
advisers who must be authorised, either directly or via a principle
with the Financial Services Authority. They must also hold a
current Consumer Credit Licence and have Professional Indemnity
Insurance.
Platform is also a member of the Council of
Mortgage Lenders, an associate member of the Association of
Mortgage Intermediaries and NACFB – National Association of
Commercial Finance Brokers.
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Culture and values
Our purpose, our vision, and our values
underpin everything we do.
Our purpose
“Working together to help our
intermediaries achieve their customers’ financial aspirations”
Our vision
As part of The Co-operative Financial
Services we have a clear vision "to be the UK's most admired
financial services business”
Our
values
Our values describe what is important to our organisation and guide
our behaviours by determining how we interact with each other and
our customers. By living our values, we will deliver a consistent
and positive customer experience every time.
- We put our members and customers
first in all we do
- We take personal and social responsibility
- Together we will create a great place to work, grow and
develop
- We strive relentlessly to be faster, better, more
successful
- We are open and fair and are committed to excellent
communication
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