Company profile


Here you will find information about Platform's history, strategy and culture and values.

 

History

 

Platform is the intermediary lender of The Co-operative Bank p.l.c >. Launched in February 2003, the company was created from the merger of Platform Home Loans and Verso, both Britannia subsidiaries. Following the merger of Britannia and The Co-operative Financial Services on 1 August 2009, Platform now benefits from being part of a bigger organisation whose vision is to be the UK's most admired financial services business. 

 

Strategy

 

As the intermediary lender of The Co-operative Bank p.l.c, we offer a service for intermediaries that includes the reassurance of strength and security.

 

Our product range offers a selection of products from Mainstream to Specialist such as Buy to Let. This means that we can meet the needs of a wide variety of borrowers, whatever their aims and circumstances. We help our intermediary customers find the right mortgage from our product range with just one application using a cascade underwriting facility. If a case fails from a credit perspective, the mortgage application can be moved down the credit scale, and offered on our Specialist range of products.

 

For more information on our range of products, please click here > 

 

Platform is on the mortgage panel of a number of major insurance companies, broker networks and estate agency chains and our products are distributed through mortgage advisers who must be authorised, either directly or via a principle with the Financial Services Authority. They must also hold a current Consumer Credit Licence and have Professional Indemnity Insurance.

 

Platform is also a member of the Council of Mortgage Lenders, an associate member of the Association of Mortgage Intermediaries and NACFB – National Association of Commercial Finance Brokers.

 

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Culture and values

 

Our purpose, our vision, and our values underpin everything we do.

 

Our purpose

 

“Working together to help our intermediaries achieve their customers’ financial aspirations”

 

Our vision

 

As part of The Co-operative Financial Services we have a clear vision "to be the UK's most admired financial services business”

 

Our values

Our values describe what is important to our organisation and guide our behaviours by determining how we interact with each other and our customers. By living our values, we will deliver a consistent and positive customer experience every time.

- We put our members and customers first in all we do

- We take personal and social responsibility

- Together we will create a great place to work, grow and develop

- We strive relentlessly to be faster, better, more successful

- We are open and fair and are committed to excellent communication

 

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