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We stand by our commitments

Working with us means knowing where you stand on every level from our policies and criteria, to the kind of businesses we work with. We believe that when you know what to expect business runs smoother and the benefits are greater.


With our commitments you know where you stand


Accessible - we have an online system available where you can keep track of applications via our ‘Click’ service.


Supportive - we have account management and underwriting teams with direct telephone numbers and we will always give you all the information you need up front.


Consistent - we deliver a straightforward service from processing to completion, release procuration fees within 10 days and give 2 days notice of product changes/withdrawals.

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Our award-winning online application system

Find out about clicktrack - online application tracking made simple >


Link to calculators page

Link to our lending policy page

Link to service standards page