We listen, you click - the new platform.co.uk
Here at Platform we are working hard to develop a reputation for
listening to our customers. That's why we have completely
redesigned our website based on the feedback that you gave us.
As a result, our new website has been built for real ease of
accessibility and to improve your overall online experience. You
told us there were four key areas that were most important to
you:
What you told us
|
What have we done to improve
|
| The website needs to be clear, simple &
intuitive |
Our new website is clean & fresh, making it easier for
you to view each page. We have taken your feedback to ensure that
the tools you need the most can be accessed upfront.
|
|
The lending policy needed to be more
accessible
|
Our Lending Policy can now be accessed and navigated online so
you no longer need to refer to a pdf. With current hotspots on the
main page, finding solutions to your lending policy queries should
be much easier.
View our lending policy here >
|
|
Rates needed to be more prominent and up
front
|
Our products are now clearly visible on the home page, along
with detailed product information on the subsequent product
pages.
View our
new look product pages for yourself and see the difference
>
|
|
The affordability and Buy to Let calculators needed to
be easier to use
|
The calculators have now been made much clearer and easier to
use. With links on every page you will be able to check how much
your clients can borrow from anywhere within our site.
Take a
look at the calculators now >
|
Your feedback continues to provide us with ways that we can
improve as a business and to become your preferred lender. If you
have any feedback on our new website or any other areas of our
business, you can email us at welisten@platform.co.uk
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