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Literature - intermediaries

For Intermediary use only

Existing customer? Click here.


New and updated literature


 Document verification form > updated January 2015

 Post application advice submission > updated 10 January 2017

 MMR FAQs > updated April 2014

 New Business Mainstream product guide >  updated 15 February 2018

 New Business Buy to Let product guide > updated 29 January 2018

 Lending criteria > updated 29 January 2018

 Closure of Sasines Register - Broker Literature >

 Residential Product Switch Guide > 29 January 2018

 Buy to Let Product Switch Guide > 29 January 2018

 Product Switch Application Form > updated 4 July 2017

 Income and Expenditure Form updated 3 April 2017

Literature to help you with your client's application

 Authority reference letter >

 Buy to Let portfolio > 

 Change of Solicitors > 
 Complaints leaflet >

 Confirmation of gifted deposit > 

 Customer Declaration Form > 

 Data capture form >
 Direct Debit Mandate >

 Flexible options request form >

 Identity requirements >

 Rental certificate > 

 Tariff of charges > 
 Tenancy agreement >



Click Demo

 Click Demo >


FCA factsheets


 Improving the way you give advice - Affordability >


Our literature is in Adobe Acrobat Reader format (PDF files). 

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Link to adobe website





The information contained within this section is for use by mortgage intermediaries authorised by the FCA.

Information is not to be disclosed or given to the public or is intended as a consumer advertisement as it does not provide APRCs or APRC Representative Examples.


The Co-operative Bank p.l.c. is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (No. 121885). The Co-operative Bank, Platform, smile and Britannia are trading names of The Co-operative Bank p.l.c., P.O. Box 101, 1 Balloon Street, Manchester M60 4EP. Registered in England and Wales No.990937. Credit facilities are provided by The Co-operative Bank p.l.c. and are subject to status and our lending policy. The Bank reserves the right to decline any application for an account or credit facility. The Co-operative Bank p.l.c. subscribes to the Standards of Lending Practice which are monitored by the Lending Standards Board.


Calls to 0800 and 0808 numbers are free from landlines and mobiles. Calls to 03 numbers cost the same as calls to numbers starting with 01 and 02. Calls to 0845 and 0870 numbers cost 3p per minute, plus your phone company’s access charge. Calls to 0844 and 0843 numbers cost 7p per minute, plus your phone company’s access charge. Calls may be monitored or recorded for security and training purposes.

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