Five star success, but we couldn't have done it without
you
| We’re delighted to have won five stars at this year’s
FTAdviser.com Online Service Awards. With your support we’ve
scored the top rating at these awards where IFA’s rate providers’
online service on a range of criteria including overall
functionality and site design, ease of transaction/business
processing and reliability. |
 |
We develop our online systems based on the feedback you give
us. Our success at these awards is evidence that our approach
of listening and responding to your views is working.
Here are some of the online initiatives we’ve been working on to
improve our service to you:
We
launched clicktrack – designed and tailored to
your needs, you can choose when and how you want to be
communicated to for every application
We
redesigned our website based on your
feedback and made our product information clearer,
calculators
easier to use and our lending policy easier to
navigate
Talk to the team
If you have any recommendations or suggestions as to how we can
improve our business practices, about products you think we should
offer or, about any aspect of your relationship with Platform,
please share them with us
here >.
Naturally, we can't always promise that we will deliver but we
promise that we will always respond.
So start a conversation with us today.