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Support

Service standards

 

We aim to keep you fully informed of our service standards > so that you can feel confident when dealing with us. Our service standards are updated daily.

 

Calculators >

Our affordability and Buy to Let calculators> are as easy as 1, 2, 3...

 

Lending policy >

 

View the latest lending policy hotspots > as well as the full lending policy >.

 

Application do's and don'ts >

 

To make the application process a little easier, we have provided you with a list of application do's and don'ts > to help you along your way.

 

Packager panel >

View the latest list of Packagers > who are on our panel

 

IT support >

 

For details of which internet browsers we currently support go to our IT support > page

 

FAQs >

 

Have a question about our criteria?  Visit our FAQs >

 

 

 

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Important Information This information is for the use of professional mortgage advisers only. It is not intended to be used by the general public. Members of the general public seeking further information should contact us at the telephone number above, or speak to their financial adviser. Platform Home Loans Limited Registered in England & Wales Number 2334606. Registered Address: Exchange Tower 2 Harbour Exchange Square London E14 9FR. Platform is the trading name of Platform Home Loans Limited (FSA No. 303337) and of Platform Funding Limited (FSA No. 303387), both authorised and regulated by the Financial Services Authority. *Calls from a BT landline will cost no more than 2p per minute plus a call set up fee of 6.85p. Mobile and other providers' charges may vary. Telephone calls may be monitored.