Support

Service standards

 

We aim to keep you fully informed of our service standards > so that you can feel confident when dealing with us. Our service standards are updated daily.

 

Calculators >


Our affordability and Buy to Let calculators> are as easy as 1, 2, 3...

 

Lending policy >

 

View the latest lending policy hotspots > as well as the full lending policy >.

 

Application do's and don'ts >

 

To make the application process a little easier, we have provided you with a list of application do's and don'ts > to help you along your way.

 

Packager panel >


View the latest list of Packagers > who are on our panel

 

IT support >

 

For details of which internet browsers we currently support go to our IT support > page

 

FAQs >

 

Have a question about our criteria?  Visit our FAQs >

 

 

 

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Link to calculators page

Link to our pledges page

Link to our lending policy page

Link to service standards page