This list will guide you through submitting your application to
make it as smooth as possible. Remember our expert teams are
available shouold you need their support or seek clarification on
document requested on our shopping list.
Application top tips
Don’t type in capital
If you do, the details will need to be changed which will mean
resubmitting the information.
Ensure the address history is
We’ll search addresses for the last 3
years and if they don’t match your information, the decision could
Check the applicant’s full name is
correct, including any middle or maiden
any overtime/bonus or other types of income are separate from basic
income. Any changes might affect affordability.
available provide 2 telephone numbers at initial application
Ensure that you have included
the individual Solicitor acting as well
as the company name. The case will not
complete until the information is provided.
employer’s head office address is different from the applicant’s
place of work, please add a note in the additional
information box as we will query this if the commute does
not make sense.
Ensure that information relating to the
deposit is correct e.g. if it was a gift or savings.
the applicant is raising funds for home improvements, provide full
details and any quotes.
Shopping list top tips
Check the shopping list and only upload
the requested documents.
Bank statements should show
salary credits and utility bills and be for a full calendar
month, you may need to send separate statements if using a
Please ensure that all documents are
clear and legible.
fastest and most secure way to get your documents to Platform,
please use the “Upload a Document” option on the Documents tab in
Clicktrack. Documents uploaded in Clicktrack are
automatically verified and are actioned more quickly.
Check the “Check and
Send” tab on your application to ensure all required
information has been supplied, it will be highlight if any
information is missing.