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IT support

Downloading PDF's from our website

If you are having problems downloading PDF's from our website, please follow these simple instructions below:


1. Open Adobe Reader

2. Click 'Edit' from the Menu Bar

3. Select 'Preferences' from the resulting dropdown list

4. In the categories list on the Preferences window, select 'Internet'

5. In the Web Browser Options section, untick 'Display PDF in browser'

6. Click 'OK'. Note - your PC may need to be restarted for the changes to take place.


Browser support:


Browser User experience

Internet Explorer 8 and above

Chrome version 35 and above

Firefox version 31 and above

Fully supported, all formatting & functionality working 
Internet Explorer (older versions) Some formatting issues causing text to fall out of line, all functionality works (i.e. calculators, search and click login) 
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Our award-winning online application system

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Link to calculators page

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Link to service standards page