We want you to talk to us

To make sure we become your preferred lender we need to know how Platform is performing and how we could improve as a business.

 

Your feedback makes a difference

Find out what we've changed so far as a direct result of your feedback >

 

Talk to the team

If you have any recommendations or suggestions as to how we can improve our business practices, about products you think we should offer or, about any aspect of your relationship with Platform, please share them with us here >.

 

Naturally, we can't always promise that we will deliver but we promise that we will always respond.

 

So start a conversation with us today.

 

It's a promise...

To show you that we do mean exactly what we say we recommend that you take a look at the pledges we've made to our intermediaries. They are the result of listening carefully to what intermediaries think is important and what intermediaries say that they want from lenders and they now govern every aspect of how we do business.

 

 

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Link to calculators page

Link to our pledges page

Link to our lending policy page

Link to service standards page