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Treating Customers Fairly 

 

Treating Customers Fairly (TCF) is one of the 11 principles set by the Financial Conduct Authority (FCA) to ensure fair treatment of customers, by improving standards across the financial industry.

 

At Platform our customers have always been a top priority.  We have already made good progress and we continue to look for opportunities to further embed TCF within the organisation.

 

We are committed to fully embedding TCF into all of our processes and ensuring that the fair treatment of customers is at the heart of everything we do.

 

 

 

YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE

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