Treating Customers Fairly
Treating Customers Fairly (TCF)
is one of the 11 principles set by the Financial Conduct Authority
(FCA) to ensure fair treatment of customers, by improving standards
across the financial industry.
At Platform our customers have always been a top
priority. We have already made good progress and we continue
to look for opportunities to further embed TCF within the
We are committed to fully embedding TCF into all
of our processes and ensuring that the fair treatment of customers
is at the heart of everything we do.
YOUR HOME MAY BE REPOSSESSED IF YOU
DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE