Treating Customers Fairly
Treating Customers Fairly
(TCF) is one of the 11 principles set by the Financial Services
Authority (FSA) to ensure fair treatment of customers, by improving
standards across the financial industry.
At Platform our customers have always been a
top priority. We have already made good progress and we
continue to look for opportunities to further embed TCF within the
organisation.
We are committed to fully embedding TCF into
all of our processes and ensuring that the fair treatment of
customers is at the heart of everything we do.
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