About us

It’s good to know Platform

 

Company profile >

Platform is the intermediary lender of The Co-­operative Bank p.l.c. Launched in February 2003, the company was created from the merger of Platform Home Loans and Verso, both Britannia subsidiaries. Following the merger of Britannia and The Co-operative Bank on 1 August 2009, Platform now benefits from being part of a bigger organisation.  As well as being a member of the Council of Mortgage Lenders, an associate member of the Association of Mortgage Intermediaries and NACFB (National Association of Commercial Finance Brokers), we’re also on the mortgage panel of a number of major insurance companies, broker networks and estate agency chains. We offer a service that brings reassurance, strength and security to the intermediary market.

 

Get to know our products >

When it comes to products we believe that what’s important to you should be the focus of what we deliver. That’s why we offer a selection of Mainstream and Buy to Let products, in order to meet the needs of a variety of borrowers. Find out more about our products, here >

 

Our commitments – developed by listening to you

To make sure we fully understood what was important to the market place, and how we could make our products stand out, we held ‘Platform Live’ – an event that enabled us to hear first hand what you want from lenders. We also carried out independent research, which contributed invaluable feedback to help us develop our commitments to you. Find out more about our commitments, here >

 

Treating Customers Fairly >

Treating Customers Fairly (TCF) is one of the 11 principles set by the Financial Conduct Authority (FCA) to ensure fair treatment of customers, through improving standards across the financial industry. At Platform our customers have always been a top priority. We have already made good progress and we continue to look for opportunities to further embed TCF within the organisation.