About us
Want to find out more about
us? Use the links below to find out who we are, what we do,
our strategy and values.
Company profile
>
Platform is the intermediary lender of
The Co-operative Bank p.l.c. Launched in February 2003, the
company was created from the merger of Platform Home Loans and
Verso, both Britannia subsidiaries.
Following the merger of Britannia and
The Co-operative Financial Services on 1 August 2009, Platform now
benefits from being part of a bigger organisation whose vision
is to be the UK's most admired financial services
business.
Our pledges to you
>
At Platform we are determined to listen and support the
intermediary market place. It's not just an idle boast; it's a
practical business decision in response to some of the most
turbulent years the market has ever seen.
Quite simply, we listened to
what you thought was important and wanted from lenders, and then we
developed our pledges.
Awards
>
We are proud to have won many industry
awards including the Your Mortgage Best Intermediary Mortgage
Lender for the fifth year running.
Treating Customers Fairly
>
Treating Customers Fairly (TCF) is one of the 11 principles set
by the Financial Services Authority (FSA) to ensure fair treatment
of customers, by improving standards across the financial
industry.
At Platform our customers have always been a top priority.
We have already made good progress and we continue to look for
opportunities to further embed TCF within the organisation.