Bereavement

During difficult times, your finances may be the last thing on your mind. We look to offer as much support as we can to people when the worst happens.

When somebody dies, it’s key that you let us know at your earliest convenience. You can do this by calling us, we can then talk you through what the next steps will be.

If you already have the death certificate you can send the original or a certified copy (certified by a solicitor only) to the address below.

Platform
PO Box 237
Plymouth
PL1 1WG

Once we’re notified, we will cease all interest charges and hold repayments for an initial 3 months until the probate has been sorted. This only applies to residential, and not Buy to Let (BTL) customers, and may be extended following a referral to the Bank.

YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE