Money worries

When your circumstances change, you could be affected by money worries. This could be the loss of a job, an unexpected bill or something else. If you have any concerns about your finances, please give us a call at your earliest convenience on 01752 236550, and we can provide you with the advice and support that you need.

Missing your mortgage payments can make it difficult to obtain credit in the future. You could also incur fees and ultimately lose your home if you continually miss payments over a period of time. We’re committed to helping our customers through any difficulties they might have in making their mortgage payments. If you’re experiencing money worries, the earlier you let us know the sooner we can discuss your options.

If you have any concerns about your finances, please give us a call at your earliest convenience on 01752 236550, and we can provide you with the advice and support that you need. Alternatively, you can write to us at:

Platform
PO Box 237
Plymouth
PL1 1WG

To assist in assessing your financial situation we would seek to complete an Income and Expenditure form with you – if you are able to complete this form in advance and send through to our e-mail address we can review and use to support discussions with you about your current circumstances.

The form can be accessed via the link below:

Income & Expenditure Form

Once you have completed the form, please send to us via the following e-mail address:

If you hold a Platform, Mortgage Agency Services or Verso please email paymentholiday@wmsl.co.uk.

Please note: We use Transport Layer Security (TLS) to encrypt and protect email traffic. If your mail server does not support TLS, you should be aware that any emails you send to us, or emails you request from us, may not be protected in transit.

YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE